Terms and Conditions

Registrations and bookings

Registration forms must be completed and returned with a copy of your child’s birth certificate before any bookings can be made. All sessions must be agreed with the Nursery Management if they differ from the stated times available. We will endeavour to meet individual needs upon request.

Nursery Operations

Little Acorns Day Nursery is open Monday to Friday 07.30am – 6.00pm. The nursery will be closed on Christmas Day, Boxing Day, New Years day and those week days in between. The nursery will be closed for all Bank Holidays throughout the year.

Policies and Procedures

Little Acorns Policies and Procedures form part of our Terms and Conditions. These can be viewed at any time upon request to a member of staff. We will send regular updates of our policies and procedures and terms and conditions routinely throughout the year as appropriate. This may be by newsletter, email, website. Where any changes will be made, a minimum of one month notice will be given.

Fees

Nursery fees are payable in advance by cash, bank transfer or childcare voucher scheme in advance of any sessions taking place. All sessions booked must be paid for, regardless of whether your child attends or not. Refunds will not be given for missed sessions due to sickness or absence. If you wish to remove your child from our nursery a minimum of one month’s notice in writing must be given. Failure to give one month notice will result in the corrected notification period being invoiced in lieu. We reserve the right at any time to terminate a place with immediate effect should a childcare account remain unpaid. If a parent/carer wishes to amend starting date, we reserve the right to charge fees from the original start date.

Government Funded Entitlements

Funded places are available for all 3 and 4 year old children from the term following their 3rd birthday.

Funded places are available for eligible 2 year old children from the term following their 2nd birthday. Terms are as above for 3 and 4 year children. To find out if your child is eligible please contact your Health Visitor or local Sure Start Centre or via

http://www.wigan.gov.uk/News/Articles/July-2013/Free-childcare-places-for-two-year-olds.aspx

Notified Holiday Periods

Notified holiday periods are available for 2 weeks per 52 week period.

This can be taken as 1x 2 week block or 2x 1 week blocks. Holidays cannot be taken as part weeks. Notification must be received in writing no later than one month prior to the holiday period to be taken.

Liabilities

Little Acorns do not accept responsibility for children whilst on the nursery premises in their parents/carers care prior to arrival or after collection. Due care and attention must be given at all times by parents/carers whilst on the nursery premises.

Practical clothing and footwear must be worn by the children at all times they are in attendance at Little Acorns. It is the parent/carer’s responsibility to name and clearly label all items of clothing. Aprons and protective equipment will be provided for the children to use as part of their activities where appropriate however children are well known to get paint, glue and other materials into places that ‘fruit juices’ can’t reach.

Little Acorns do not accept any repsonibility for personal toys, books, equipment etc. We strongly advise that all personal belongings are left at home.

Security

Under no circumstances will any child be permitted to leave Little Acorns with anybody unknown to nursery staff unless this has been arranged with the Nursery Management. The nursery will require the collecting adult to present photographic ID and proof of address upon arrival at the nursery before the child can be released. A list of authorised adults will be collected on all children’s registrations forms, prior to commencing nursery.

General Information

We have a duty of care to children to report any instances of which we suspect a child to be neglected or abused. Please refer to our Safeguarding Policy for our full procedure that will be followed. It is important that you inform us if your child is subject to any Court Orders, Child Protection plan, Early Help plan or intervention from other agencies with regards to their safeguarding, health or development. This is to ensure that we can implement assistance within nursery.

Little Acorns is a completely ‘NUT FREE’ nursery. This is due to a number of children and/or adults with allergy to nuts. Parents are requested not to use any creams, sun creams, oils etc on their child that may contain nut oil as this may have severe consequences for the children or adults.

It is important to provide clothing appropriate to the weather conditions.

It is the responsibility of parent/carers to inform Little Acorns of changes to any personal information, address or contact details of your child and any of the responsible adults who are authorised to collect your child.